How To Handle Negative Reviews Online

Most sites offer a review system related to your Used Car Dealership. Sometimes, an irate outspoken customer voices their frustration with your service. What are your options? What is the best way to handle the situation? Here are some things that you should consider before you reply. Don’t Be Defensive Is your place business clean or dirty? Are you rude or nice on the phone? Do you sometimes ignore customers…

Using The Power Of Social Media To Promote Your Dealership

Facebook, Twitter, Blogs, and other sites have all received a lot of attention lately helping businesses connect with their customers. But how do you get started? What can a dealer do to drive attention to their business? One way is by setting up accounts on social media websites that contain plenty of information about your operation. Some dealerships link to those accounts from their website, encouraging users to follow their…